Proline Plumbing
210 SW Market Street, Lee’s Summit, MO 64063
Phone: 816-442-9653
Email: office@prolineplumbingkc.net
Website: www.prolineplumbingkc.net
Last updated: September 8, 2025

1. Who we are

Proline Plumbing provides residential and commercial plumbing services in Missouri. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, contact us, or use our services.

2. Information we collect

We collect information in three ways.

• You provide it to us.
  Name, address, email, phone number, project details, photos or videos you share, payment details processed by our payment partners, and any messages you send.

• We collect it automatically.
  IP address, device and browser type, pages viewed, time on page, referring pages, and general location based on IP. We gather this using cookies and similar technologies.

• From third parties.
  Lead forms, advertising platforms, review sites, and service providers that help us run our business.

3. How we use your information

We use your information to:

• Provide quotes, schedule visits, and deliver services.

• Communicate about appointments, invoices, and support.

• Process payments through trusted processors.

• Improve our website and services through analytics.

• Prevent fraud and secure our systems.

• Meet legal and regulatory requirements.

• Send service updates and promotions. You can opt out at any time.

4. Cookies and tracking

Cookies help our site work and help us understand usage. Types include:

• Essential cookies. Required for core site functions.

• Analytics cookies. Help measure traffic and site performance.

• Advertising cookies. Help show relevant ads on other sites.

You can control cookies in your browser settings. If you block cookies, some features may not work.

5. Sharing your information

We do not sell personal information. We share information only as needed:

• Service providers. Hosting, scheduling, payment processing, email, texting, analytics, advertising, and customer support tools. These partners must protect your information and use it only to provide their services.

• Legal reasons. To comply with law, court orders, or to protect our rights, customers, and staff.

• Business transfers. If we merge, sell assets, or restructure, your information may transfer as part of the transaction.

6. Payment information

Online payments are processed by third-party processors. We do not store your full payment card numbers on our systems. Card data is handled under the processor’s security policies.

7. Your choices and rights

You have options.

• Marketing. Unsubscribe from emails or texts using the provided links, or contact us.

• Access, correct, or delete. Email office@prolineplumbingkc.net or call 816-442-9653. We will verify your request before acting.

• Do Not Track. Browsers offer a Do Not Track signal. Our site does not respond to these signals, due to industry limits. You can still manage cookies as described above.

Residents of some states, including California, Colorado, Connecticut, Utah, and Virginia, have additional rights over personal information. To exercise these rights, contact us using the details above. We will verify your identity and respond within the time required by law.

8. Data retention

We keep information only as long as needed for the purposes in this Policy, to provide services, to resolve disputes, to secure our systems, and to meet legal obligations. When information is no longer needed, we delete or de-identify it.

9. Data security

We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is guaranteed. We work to prevent and reduce risk.

10. Children’s privacy

Our services are for adults. We do not knowingly collect personal information from children under 13. If you believe a child provided information to us, contact us and we will delete it.

11. Third-party links

Our website may link to other sites. Those sites have their own privacy policies. Review their policies before sharing information.

12. International visitors

Our business operates in the United States. If you access our site from outside the United States, you consent to the transfer and processing of your information in the United States.

13. Changes to this Policy

We may update this Policy to reflect changes in our practices or the law. We will post the new Policy on this page with a new “Last updated” date. Your continued use of our website or services after an update means you accept the changes.

14. How to contact us

Questions or requests about privacy:

Proline Plumbing
210 SW Market Street, Lee’s Summit, MO 64063
Phone: 816-442-9653
Email: office@prolineplumbingkc.net